Shipping Policy

Shipping Methods:

Fuxyss utilizes reliable carriers (such as USPS, Amazon Logistics, FedEx, UPS, DHL, and Royal Mail) for global shipping.

Total Delivery Time:

Total Delivery Time = Processing Time + Shipping Time.

Processing Time

Once your order is placed, it typically takes 1 business day to process your shipment. If there is an issue with your shipping information, we will contact you within 24 hours.

Shipping Time and Cost:

Shipping times and costs may vary due to unexpected factors such as inclement weather, public holidays, or other unforeseen events.

Due to recent changes in customs policies at the destination (particularly in the United States), some orders may be delayed by 2 to 5 days. We apologize for any inconvenience this may cause and appreciate your patience.

About Taxes:

Customers are responsible for customs duties in the recipient's country. Costs incurred due to shipping delays, address changes, order cancellations, or returns for personal reasons are the buyer's responsibility.

*All additional costs incurred due to recent changes in US customs regulations will be fully covered by Fuxyss. Please shop with confidence—we hope you receive your dream wig soon!

Additional Notes:

Local delivery is available on weekdays (Monday-Friday).

Make sure your address is accessible and safe for delivery.

Keep your phone powered on, as your carrier may contact you.

Your package may not require a signature.

Assumptions

Liability

Incorrect personal shipping information or undeliverable address

Buyer

Customer’s country/region tariffs

Customer

Delayed delivery or address change by the buyer

Buyer

Cancellation or return due to personal reasons

Buyer

Shipping Insurance Refund:

Pre-shipment Refund: Refund will be made to the original payment account.

Other situations: Refund terms vary.

If you have any further questions or concerns, please feel free to contact us at Support@fuxyss.store. Your satisfaction is our priority!